Portfolio

Some items from my portfolio follow. To view them, you'll need Adobe Acrobat Reader. If you haven't already installed this free software, you can download it from the Adobe website.

All samples have been edited to protect proprietary or confidential information.

Testing Resources

UAT Results Document

Consisting of an executive overview followed by in-depth results, this document is representative of the test plans I've written for back office applications. Management's sign-off on UAT results is typically the final step in an application's approval process.

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Instructions for Testers

Here's an example of a simple test plan volunteers can follow to put a new software application through its paces.

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Design Resources

Functional Specification

A detailed functional specification to support development of a trouble ticket system for a large investment bank.

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Disaster Recovery Plan

A step-by-step Business Continuity guide for a critical banking application.

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Marketing Resources

"Dialect ActiveConnect Gets Your Phone Talking -- to your PC."

This sales brochure outlines the features of ActiveConnect, a tool for integrating phone systems and custom call handling programs for PCs.

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"Flexible CTI From Your Windows Desktop" (Dialect Desktop Integrator)

In a busy call center, every second counts. This brochure explains how Desktop Integrator can save time by letting agents handle calls directly from their PC.

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"Real-time Collaboration for Banking Clients"

This brochure promotes a highly secure online collaboration tool designed expressly for brokerages.

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"The Mobile Desktop"

This piece announces an online collaboration platform for mobile devices.

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